Privacy policy

At Habesha Wine UK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or make a purchase. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

1.1 Personal Information

When you make a purchase, contact us, or interact with our website, we may collect the following personal information:

Name
Email address
Billing and shipping address
Phone number
Payment details (e.g., credit/debit card information)

1.2 Non-Personal Information

We automatically collect data about your interactions with our website, such as:

IP address
Browser type and operating system
Browsing behavior (e.g., pages viewed, time spent)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic

You can manage cookies through your browser settings.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Communicate with you about orders, updates, or promotional offers
Improve and personalize your shopping experience
Maintain website security and functionality
Comply with legal obligations

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information with:

Service Providers: Trusted third parties that assist with payment processing, order fulfillment, website hosting, and analytics.
Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of data transmission or storage is completely secure. You use our website at your own risk.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing emails by clicking the “unsubscribe” link.
Request a copy of the information we hold about you.

To exercise these rights, contact us at sales@habeshawine.co.uk.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from children.

8. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page, and the "Effective Date" will be updated.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Email: sales@habeshawine.co.uk
Telephone: +44 20 34904299
Address: Falcon House, 19 Deer Park Road, London SW19 3UX